FAQs

General Questions

What types of pies do you offer?

We currently only make savoury pies. The flavours we currently offer are Suya pie , Classic Beef pie, Coconut Chicken pie, and Wild Salmon pie. Sign up to our news letter to be the first to know when we drop need flavours!

Are your pies made fresh?

Absolutely! All our pies are baked fresh to order with high-quality ingredients, ensuring you receive them at their best.

Do you offer gluten-free or vegan options?

No, we currently don’t currently offer gluten free or vegan options.

Ordering and Shipping

Can I order pies for special occasions online?

Yes, our online platform allows you to place custom orders for birthdays, weddings, and other special events. Please provide detailed instructions or contact us for more personalised arrangements.

How far in advance should I place my order?

For special occasions, we recommend ordering at least four weeks in advance. For regular orders, please refer to our shipping guidelines online for the best timing.

Do you ship pies nationwide?

Yes, we offer nationwide shipping for all of our pies.

Product and Care

How should I store my pies once received?

Refrigerate your pies if you plan to enjoy them within a few days or freeze them for longer storage. Detailed care instructions are included with each order.

Special Services and Policies

Do you offer a subscription service or loyalty program?

Yes, we have a subscription option for regular deliveries and a loyalty program for our customers. Sign up online to enjoy these benefits.

Can I send a pie as a gift with a personalised message?

Absolutely! You can send pies as gifts and include a personalised message at checkout. Our pies are perfect for sharing the love.

What is your return or refund policy?

Thank you for shopping at Meatpiehaven.co.uk We strive to provide delicious pies and excellent customer service. If, however, you are not entirely satisfied with your purchase, we're here to help! Please contact us on help@meatpiehaven.co.uk

Do you cater to allergies?

Our kitchen processes nuts and other allergens. We recommend contacting us directly to discuss any specific dietary requirements.

Engagement and Feedback

How can I stay updated on new flavours and promotions?

Subscribe to our newsletter and follow us on social media for the latest news, flavours, and exclusive promotions.

How can I provide feedback or contact you?

Your feedback is invaluable to us. You can leave feedback directly on our website, via email, or by contacting our customer service. We're here to help!